CV N°590152018

night audit/chef reception

Informations générales

  • Né le : 07/02/1987
  • Habite à : Casablanca, Morocco
  • Niveau d'études : Bac+5
  • Type de formation :
  • Expériences : De 5 à 10 ans

Expérience

front office manager De 2016 à 2018 • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met

Formation

hotel management En 2014 UNNIVERSITY CENTRALE OF FLORIDA