CV N°590152018
night audit/chef reception
Informations générales
- Né le : 07/02/1987
- Habite à : Casablanca, Morocco
- Niveau d'études : Bac+5
- Type de formation :
- Expériences : De 5 à 10 ans
Expérience
front office manager
De 2016 à 2018
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met
Formation
hotel management
En 2014
UNNIVERSITY CENTRALE OF FLORIDA