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Senior CSR (Casablanca) à Casablanca, Morocco

Profil demandé

University Degree in Supply Chain or International Trade
• Good level of English and French language knowledge (reading and writing)
5 years of previous experience in working with clients or in a similar position
• Dynamic personality, growth and results oriented
• Customer oriented
• Ability to work in cross border/function teams and under tight schedule
• Organized/systematic
• Ability to work under pressure
• Multiple tasking
• Excellent communication skills
• Careful with details

Missions du poste

You will be the Key operative contact for order fulfillment related aspects. This position will be based in Casablanca and will report to the CSR Manager.

Your mission is to:
• Execute all order management and design administration and logistics activities for our Customers
• Understand the customers' supply chain, and plan supply chain related actions, in the Key Account plan
• Participate in forecasting packaging material and additional material
• Identify opportunities and drive continuous improvement on supply chain service level
• Develop customer understanding and relationships and keep track of payment
• Follow up packaging material claims
• To be an active member of Account teams