Espace Candidat

Customer Service Representative à Tanger

Profil demandé

  • Experience Level: 1-2 years’ experience.
  • Communication skills Fluency in English and French written and spoken
  • Customer Service / Inside Sales / Sales or Business Admin experience
  • Working knowledge of internal transport and document requirements and making
  • Experience with Microsoft Office as well as ERP system
  • Able to work independently as well as in teams
  • Ability to self check and provide accurate information and documents
  • Open to work with customers and colleagues from different cultures
  • A relevant degree from university or business school and/or sufficient practical experience in relevant job

Missions du poste

  • Receipt, check and processing of orders from start and till the product is delivered to the customer
  • working with technical, commercial and manufacturing colleagues locally and globally to process orders/quotes
  • arranging transport and all relevant documents needed for our global customer base
  • processing customer complaints
  • coordinating responses for quality requests
  • stock management and sourcing of products from sister companies globally
  • providing quotations to customers
  • providing product lead times
  • providing product information incl. technical data
  • Preparing and presenting business numbers and status both written and in conference calls/meetings
  • Follow up orders and transport
  • Calculating KPI’s OTD and OCC

En cliquant sur POSTULER, vous acceptez les Conditions générales d’utilisation. Vous consentez à recevoir des communications marketing de la part de Vous pouvez vous en désinscrire en cliquant sur le lien contenu dans ces messages ou en suivant la procédure indiquée dans nos conditions d'utilisation.